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Case Study

Decades-Long Partnership Between Jabil and Molex Ensures Success in Turbulent Times

Leading-edge connectivity solutions from Molex required for automotive, healthcare and 5G applications support Jabil customers through both good times and bad, including during the pandemic when urgent demand to produce lifesaving ventilators required heroic measures from both partners.

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CONTINUING CONNECTION THROUGH PANDEMIC RESPONSE

In the Spring of 2020, the COVID-19 pandemic started its massive disruption of every industry sector while overburdening manufacturers of medical devices, diagnostic equipment and consumables, as well as personal protective equipment for healthcare workers. 

Seamless coordination between Jabil and Molex during COVID-19 was anchored by a 25-year track record of working together. While nothing could have prepared the companies for the massive disruption of COVID-19, decades of collaboration enabled both companies to rally quickly and efficiently. Jabil and Molex navigated uncharted territory, overcoming critical impacts of facility shutdowns and the magnitude of supply chain disruption.

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“We really cared about the fact that the products we were building could save people’s lives and make a difference. We reached out to Molex and they reacted with lightning speed.”
Frank McKay
SVP and Chief Procurement Officer
Jabil

Challenges

  • Urgent demand to produce lifesaving ventilators for COVID-19

  • Leading-edge connectivity solutions required for automotive, healthcare and 5G

  • Early engagement with top suppliers needed to elevate customer outcomes  

Solutions

  • Molex prioritized ventilator component builds with newly designed parts

  • Molex joined Jabil Early Access Partnership to accelerate customer opportunities

  • Molex’s global footprint and technology investments align across key markets  

Benefits

  • Molex produced 20,000 ventilator parts in six days; 16,000 needed parts delivered one week later  

  • Early product design collaborations solved customer problems while scaling supply chain and manufacturing efficiencies  

  • Strong customer, technology, investment and cultural alignment positioned both companies for accelerated growth  

A CULTURE OF COLLABORATION

In the healthcare and medical device sector, Jabil and Molex turbocharged responses to escalating demands for lifesaving and personal protective equipment. Case in point, Molex helped Jabil respond to a ventilator manufacturer’s dramatic volume increase while addressing a dire need for parts on a legacy product. With extreme urgency, Molex secured alternative sources for materials and then used its engineering prowess to identify new components from more recent technologies to meet the emergency requirement

This is just one example of a culture of collaboration that resonates at every level of both organizations.

In Technology Research Laboratory: Diverse Team of Industrial Scientists, Engineers, Developers Work with Digital Whiteboard Showing Engine Blueprints, Efficiency Calculated by Neural Network
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Interested in learning more? We’d love to hear from you! At Molex, we believe in the transformative power of creating connections. We use innovation, engineering excellence, commitment to quality and reliability, and a superior customer experience to improve communication, elevate experiences and engage and inspire people everywhere. Reach out to learn about how we can help you.

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